Cookie Policy

Last Updated: February 1, 2024

The Rock and Roll Hall of Fame and Museum, Inc. (“Rock Hall,” “we,” or “us”) respects your privacy. Rock Hall owns, licenses, and operates certain websites, applications, and platforms (each a “Site”) that are primarily designed to sell and showcase products, goods, and services about rock and roll music (collectively, the “Services”). This Cookie Policy explains our use of “cookies” and other tracking technologies, including, but not limited to, web beacons, pixels, clear gifs, and other similar technologies (collectively, “Cookies and Other Tracking Technologies”) that are employed on our Sites.

PLEASE READ THIS COOKIE POLICY CAREFULLY AS IT DESCRIBES YOUR RIGHTS, RESPONSIBILITIES, AND LIABILITIES. BY ACCESSING OR USING THE SITE, YOU ARE CONSENTING TO THE TERMS OF THIS COOKIE POLICY AND ROCK HALL'S TERMS OF SERVICE AND PRIVACY POLICY.

TO PREVENT ROCK HALL FROM USING CERTAIN COOKIES AND OTHER ONLINE TRACKING TECHNOLOGIES, YOU CAN CHANGE YOUR BROWSER SETTINGS IN ACCORDANCE WITH THE INSTRUCTIONS BELOW OR BY USING OUR COOKIE MANAGEMENT TOOL, WHEN AVAILABLE, ON THE FOOTER OF OUR SITE.

1. What are Cookies and Other Online Tracking Technologies?

Cookies are small files that are downloaded to your device when you visit a website. The cookie then sends information back to the originating website on each subsequent visit, or to another website that recognizes that cookie. Other types of tracking technologies work similarly to cookies and place small data files on your devices or monitor your website activity to enable us to collect information about how you use our Site. Accordingly, Cookies and Other Tracking Technologies allow our Site to recognize your device and track your activities and preferences, thereby allowing you to navigate between pages efficiently and to generally improve the user experience. The information provided below about cookies also applies to the other tracking technologies referenced above (i.e., web beacons, pixels, clear gifs, and other similar technologies). You can find more information about cookies at www.allaboutcookies.org.

Cookies are often categorized by function. We use four types of cookies by function on our Site:

Cookies can also be categorized by how long they remain on your device and by who puts the cookie there. There are four broad categories of duration and placement cookies that we use on the Site:

2. How do our Sites use Cookies and Other Tracking Technologies?

We use Cookies and Other Tracking Technologies to identify you and your interests, to remember your preferences, to facilitate our marketing, and to track your use of our Sites. We also use Cookies and Other Tracking Technologies to control access to certain content on our Sites, to protect the integrity and security of the Sites, to process any requests that you make of us, and as otherwise set forth herein and in Rock Hall’s Privacy Policy.To administer our Sites and for research purposes, Rock Hall may, from time to time, contract with third-party service providers to track and analyze statistical usage and volume information from our Sites. These third-party service providers use persistent cookies to help us improve the user experience, manage the content on our Sites, and analyze how users navigate and utilize the Sites.

Site Monitoring: Please be aware that the Rock Hall, and our third party service providers and marketing partners, use, either directly or through our third-party service providers, cookies and other tracking technologies within the Site to monitor and record any and all activities and communications to, from, and on, the Site in order to safeguard, improve, and analyze usage of, the Site, and for the other purposes listed in in Rock Hall's Privacy Policy. For the avoidance of doubt, you hereby acknowledge, agree, and consent to, such monitoring and recording by us and our third-party service providers and marketing partners.

Advanced Matching: Some of our Sites use the Advanced Matching features offered by Social Media Platforms to its advertisers (e.g. Facebook’s Advanced Matching, Google Ads Enhanced Conversions, etc.). Through Advanced Matching, we will send some of the personal information you enter on our Site form fields (e.g., your name, email address, and phone number – not any sensitive or special category data) in a pseudonymized format to the Social Media Platform, or the Social Media Platform Pixel will pseudonymize and pull that data automatically, for the purpose of helping associate you with your browser cookie or device ID. We do this so that we can better target and measure the effectiveness of our advertising on the respective Social Media platforms. This is how we can know that if we showed you an ad on a given Social Media Platform, you clicked on it, came to our Site and bought something – or not – and therefore whether we should continue to buy ads on that Social Media Platform – or not. See below for more information.

The Cookies and Other Tracking Technologies we use on the Sites are as follows:

Google Ads and Analytics We use “Google Analytics” to collect information about the use of our Sites. Google Analytics collects information such as how often users visit the Sites, what pages they visit when they do so, and what other sites they used prior to coming to the Sites. We use the information we get from Google Analytics only to improve our Sites. Google Analytics collects only the IP address assigned to your device on the date you visit our Sites rather than your name or other personal information. We do not combine the information collected through the use of Google Analytics with other personal information. Although Google Analytics plants a cookie on your web browser to identify you as a unique user the next time you visit our Sites, the cookie cannot be used by anyone but Google. Google’s ability to use and share information collected by Google Analytics about your visits to our Sites is restricted by the Google Analytics Terms of Use and the Google Privacy Policy. You can prevent Google Analytics from recognizing you on return visits to the Sites by disabling cookies on your browser. Along with cookies, Google Analytics also uses electronic images known as web beacons (sometimes called single pixel gifs) to compile aggregated statistics to analyze how our Sites are used. You can find additional information on how to install a browser add-on to prevent your data from being used by Google Analytics at tools.google.com/dlpage/gaoptout.

Google Tag Manager. We use the service called Google Tag Manager from Google, which is an auxiliary service and itself processes personal information only for technically necessary purposes. The Google Tag Manager loads and manages other Cookies and Online Tracking Technologies and similar components on our Site, but does not access the data they collect or process. If a deactivation has been made at domain or cookie level, this remains in place for all components that have been integrated with the Google Tag Manager. For more information on Google Tag Manager, please see Google’s privacy policy: https://www.google.de/intl/de/policies/privacy.

Facebook. We use various Cookies and Online Tracking Technologies from Meta/Facebook, located at 1 Hacker Way, Menlo Park, CA 94025, USA, or if you are a resident of the EU, Facebook Ireland Ltd., 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland (“Facebook”).

Facebook Pixel. We use the Facebook Pixel to help determine the visitors of our Site and to create a target group for the presentation of advertisements (known as “Facebook ads”) to them. Accordingly, we use the Facebook Pixel to display our Facebook ads to Facebook users who have shown an interest in our Site or who have specific characteristics (e. g. interests in certain topics or products determined by the websites visited) that we submit to Facebook (“custom audiences”). With the help of the Facebook Pixel, we also want to make sure that our Facebook ads align with the potential interest of our Site users and do not have a nuisance effect. Using the Facebook Pixel, we can also track the effectiveness of Facebook ads for statistical and market research purposes by seeing whether users have been redirected to our Site after clicking on a Facebook ad (so-called “conversion tracking”). The Facebook pixel is directly integrated into our Site by Facebook. Your visits to, and activity and communications on, our Site, may be logged in your Facebook profile.

Advanced Matching. Furthermore, when using the Facebook Pixel, we use the additional function “advanced matching”, in which inventory data such as telephone numbers, e-mail addresses or users’ Facebook IDs is transmitted to Facebook (encrypted), but solely to create target groups (“Custom Audiences”).

Custom Audiences from File. We also may use the “Custom Audiences from File” function of the social network Facebook, Inc. in which case inventory data (phone numbers, email addresses, Facebook IDs) will be uploaded to Facebook. The upload serves solely to identify recipients of our Facebook ads. We want to ensure that the ads are only displayed to users who are interested in our information and services.

Your Privacy. Facebook’s processing of the data is governed by Facebooks Data Usage Policy. Accordingly, general instructions on how to display Facebook ads, in the Facebook Data Usage Policy: www.facebook.com/policy.php. For specific information and details about the Facebook Pixel and how it works, please visit the Facebook Help Center: www.facebook.com/business/help/651294705016616. You may object to the collection by the Facebook Pixel and use of your data to display Facebook ads. To set what kind of ads you see on Facebook, you can go to the page set up by Facebook and follow the instructions on how to set up use-based advertising: www.facebook.com/settings?tab=ads. The settings are platform-independent, and are applied to all devices, such as desktop computers or mobile devices. You may also use our Cookie Management Tool on the footer of our Site to set your cookie preferences.

3. HOW DO WE USE AND SHARE INFORMATION?

The information and data we gather from our Cookies and Other Tracking Technologies will be used, retained, and shared in accordance with this Cookie Policy and Rock Hall's Privacy Policy.

4. REJECTING COOKIES AND YOUR OPTIONS

TO PREVENT ROCK HALL FROM USING CERTAIN COOKIES AND OTHER ONLINE TRACKING TECHNOLOGIES, YOU CAN CHANGE YOUR BROWSER SETTINGS IN ACCORDANCE WITH THE INSTRUCTIONS BELOW OR BY USING OUR COOKIE MANAGEMENT TOOL AVAILABLE ON THE FOOTER OF OUR SITE

You can stop cookies from being downloaded on your device by selecting the appropriate settings on your browser. Most browsers will tell you how to stop accepting new cookies, how to be notified when you receive a new cookie, and how to disable existing cookies. You can find out how to do this for your particular browser by clicking “help” on your browser’s menu or by visiting www.allaboutcookies.org. Please note, however, that without cookies you may not be able to access or take full advantage of the Site. Most browsers allow users to use a “private mode” by which cookies are deleted after your website visit. Please read the help section of your browser to learn more about how to activate the “private mode.” You could still visit our Site if your browser is in “private mode”; however, the user experience may not be optimal, and some features may not work.

• Click here to learn more about the “Private Browsing” setting and managing cookie settings in Firefox.
• Click here to learn more about “Incognito” and managing cookie settings in Chrome.
• Click here to learn more about “InPrivate” and managing cookie settings in Internet Edge.
• Click here to learn more about “Private Browsing” and managing cookie settings in Safari.

If you want to remove previously stored cookies, you can manually delete the cookies at any time. However, this will not prevent the Site from placing further cookies on your device unless and until you adjust your browser setting as described above.

More Information. You can find more information about cookies, behavioral advertising, and online privacy at www.allaboutcookies.org. For some of our service providers that participate in the Digital Advertising Alliance (DAA), you can exercise your choice to opt out of interest-based advertising at http://optout.aboutads.info. You may also opt out of receiving interest-based ads from many third-party websites and applications through the Network Advertising Initiative's (NAI) Opt Out Tool, which is available at http://www.networkadvertising.org/choices. Certain types of mobile devices have an identifier that provides organizations with the ability to serve targeted advertising directly to a specific mobile device, and you may (depending on the device) be able to limit advertising, reset the advertising identifier, and turn off your device's tracking features within your device's settings. For more information see http://youradchoices.com/appchoices.

5. UNITED STATES: TARGETED ADVERTISING OPT-OUT RIGHTS

Depending on applicable law in the United States, you may have the right to opt out of having your personal information used for targeted advertising purposes. As noted above, Rock Hall, and our service providers and business partners, use Cookies and Other Tracking Technologies for targeted advertising and other purposes described herein. To prevent your personal information from being used in these circumstances, please click on the cookie management tool (the “Privacy” tab link) on the footer of the site to set your cookie preferences.

California Opt-Out Rights / Do Not Share My Personal Information.

The Rock Hall is a registered 501(c)(3) non-profit in the United States and therefore is not a “business” within the meaning of the California Consumer Privacy Act of 2018, amended by the California Privacy Rights Act of 2020, and we are providing this information for transparency purposes only. California residents have the right to opt out of the “sharing” of your personal information. As noted above, Rock Hall, and our service providers and business partners, use Cookies and Other Tracking Technologies for targeted advertising and other purposes described herein. To prevent your personal information from being used in these circumstances, please click on the cookie management tool (the “Privacy” tab link) on the footer of the site to set your cookie preferences.

6. EUROPEAN DATA PROTECTION

Data protection rights: If you are located in the European Economic Area (EEA), Switzerland, or the UK, you have the following data protection rights:

• Right to Know: The right to know about what personal information Rock Hall collects and processes about you, including the types and categories of personal information we collect and process, the sources of such personal information, our retention criteria, with whom we share your personal information, cross-border data transfers, and how to file complaints and inquiries. The personal information that we collect from you, the purposes for which it is used, the source of such personal information, and the parties to whom we share your personal information, among other issues, are set forth in this Cookie Policy and in our Privacy Policy.
• Access Rights. You may ask us whether we process any of your personal information and, if so, receive access to such personal information. When complying with an access request, we will also provide you with additional information, such as the purposes of the processing, the categories of personal information concerned as well as any other information necessary for you to exercise the essence of this right.
• Rectification. You have the right to have your personal information corrected/rectified in case of inaccuracy or incompleteness. Upon request, we will correct inaccurate personal information about you and, taking into account the purposes of the processing, update any incomplete personal information, which may include the provision of a supplementary statement.
• Erasure. You have the right to have your personal information erased, which means the deletion of your personal information by us and, where possible, any other controller to whom your data has previously been disclosed. However, your right to erasure is subject to statutory limits and prerequisites (e.g., where your personal information is no longer necessary in relation to the initial purposes for which it was processed, your personal information was processed unlawfully).
• Restriction of Processing. You have the right to obtain the restriction of the processing of your personal information, which means that we suspend the processing of your personal information for a certain period of time. Circumstances which may give rise to this right include situations where the accuracy of your personal information is contested, but we need time to verify the inaccuracy (if any) of your personal information.
• Data Portability. You have the right to request us to provide you with your personal information in a structured, commonly used and machine-readable format and to have such data transmitted directly to another controller, where technically feasible.
• Right to Object. You have the right to object to the processing of your personal information, which means you may request us to no longer process your personal information. This only applies in case the “legitimate interests” ground (including profiling) constitutes the legal basis for processing (see below “Legal Basis for Processing”). However, at any time (and free of charge) you can object to having your personal information processed for direct marketing purposes.
• Withdrawing Consent. You also may withdraw your consent at any time if we are solely relying on your consent for the processing of your personal information. However, this will not impact our legal basis to process such personal information prior to the withdrawal of your consent.
• Automated Decision Making. Rock Hall does not engage in any activity that subjects our customers, Site users, survey participants, or others to a decision based solely on automated processing, including profiling, which produces legal effects, or similarly significantly results, impacting them.

Legal Basis for Processing. We process your personal information in accordance with the legal bases set forth in law. For example, our processing of personal information (as described herein) is justified based on the following legal grounds:

• Consent. You may consent to our use of non-essential cookies.
• Legitimate Interests. We process essential cookies to host, operate, maintain, and secure our Site.

Complaints. In the event you have concerns about our data processing, you have the right to file a complaint with your data protection authority.

We would, however, appreciate the opportunity to deal with your concerns before you approach a data protection authority with a complaint, and invite you to contact us in the first instance.

We reserve the right to amend this Cookie Policy at any time. We will notify you if this Cookie Policy is amended by updating the “Last Updated” section listed above. It is your responsibility to periodically review the Cookie Policy to determine whether any amendments have been made hereto. Your use of the Site and continued use of the Site after any amendments are made to this Cookie Policy, signifies your consent to this Cookie Policy and any amendments hereto. We may, in our sole discretion, provide you communications, including via email or text messages, about changes to our Cookie Policy; however, such communications do not abrogate or otherwise limit your responsibility to periodically review this Cookie Policy to determine whether any amendments have been made hereto.

TO PREVENT ROCK HALL FROM USING CERTAIN COOKIES AND OTHER ONLINE TRACKING TECHNOLOGIES, YOU CAN CHANGE YOUR BROWSER SETTINGS IN ACCORDANCE WITH THE INSTRUCTIONS HEREIN OR BY USING OUR COOKIE MANAGEMENT TOOL, WHERE AVAILABLE, ON THE FOOTER OF OUR SITE.

If you have questions regarding this Cookie Policy or our handling of your personal information, would like to request more information from us, or would like to exercise a data privacy right, please contact us at the following: (phone) 216-781-ROCK (7625), (mail) Rock & Roll Hall of Fame, ATTN: General Counsel’s Office, 1100 Rock and Roll Boulevard, Cleveland, Ohio 44114-1022, or (email) [email protected].

• For data protection authorities in the EU, please see here: https://edpb.europa.eu/about-edpb/about-edpb/members_en.
• For the data protection authority in Switzerland, please contact the Federal Data Protection and Information Commissioner (https://www.edoeb.admin.ch/edoeb/en/home.html).
• For the data protection authority in the UK, please contact the Information Commissioner's Office here: www.ico.org.uk.

7. COOKIE POLICY UPDATES

We reserve the right to amend this Cookie Policy at any time. We will notify you if this Cookie Policy is amended by updating the “Last Updated” section listed above. It is your responsibility to periodically review the Cookie Policy to determine whether any amendments have been made hereto. Your use of the Site and continued use of the Site after any amendments are made to this Cookie Policy, signifies your consent to this Cookie Policy and any amendments hereto. We may, in our sole discretion, provide you communications, including via email or text messages, about changes to our Cookie Policy; however, such communications do not abrogate or otherwise limit your responsibility to periodically review this Cookie Policy to determine whether any amendments have been made hereto.

8. QUESTIONS OR CONCERNS

TO PREVENT ROCK HALL FROM USING CERTAIN COOKIES AND OTHER ONLINE TRACKING TECHNOLOGIES, YOU CAN CHANGE YOUR BROWSER SETTINGS IN ACCORDANCE WITH THE INSTRUCTIONS HEREIN OR BY USING OUR COOKIE MANAGEMENT TOOL, WHERE AVAILABLE, ON THE FOOTER OF OUR SITE.

If you have questions regarding this Cookie Policy or our handling of your personal information, would like to request more information from us, or would like to exercise a data privacy right, please contact us at the following: (phone) 216-781-ROCK (7625), (mail) Rock & Roll Hall of Fame, ATTN: General Counsel’s Office, 1100 Rock and Roll Boulevard, Cleveland, Ohio 44114-1022, or (email) [email protected].